Ripon Privacy

1. Information Ripon Collects

Ripon collects and processes several types of personal information, including:

2. How Ripon Uses Your Information

Ripon uses your personal information for the following purposes:

• Ripon Service (Contract Performance):
  • Processing and administering Ripon vehicle rental bookings and agreements. Verifying driver identity and confirming you meet Ripon rental requirements. Managing vehicle collection and return procedures. Processing payments and handling deposits and charges.
• Ripon Communications (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information for Ripon. Responding to your inquiries and providing customer support on behalf of Ripon. Notifying you of changes to Ripon's services or policies.
• Ripon Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where Ripon has a legitimate interest. You can opt out at any time.
• Service Quality (Legitimate Interest):
  • Analyzing Ripon website usage to improve user experience and functionality. Conducting research to optimize Ripon vehicle fleet and services.
• Ripon Compliance (Legal Obligation):
  • Complying with legal, regulatory, and tax requirements for Ripon. Preventing fraud and safeguarding Ripon service security. Resolving disputes and enforcing Ripon’s terms and conditions.

3. Sharing Information

Ripon may share your personal information with:

• Ripon Providers: Third-party companies that help Ripon deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are bound by contract to protect your information.

Ripon does not sell your personal information to third parties for marketing purposes.

4. Ripon Data Security

Ripon maintains appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage method can be guaranteed to be 100% secure.

5. Ripon Data Retention

Ripon retains your personal information only for as long as needed to fulfill the purposes for which it was collected, including satisfying legal, accounting and reporting obligations. Retention periods vary by the type of information and the processing context.

6. Ripon Rights

Under UK data protection law, Ripon users have the following rights:

• Ripon Access Rights: Request a copy of the personal information Ripon holds about you.

To exercise these rights, please contact Ripon using the details below.

7. Cookies and Tracking (Ripon)

Ripon’s website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Ripon Updates

Ripon may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Revisions will be posted on this page with a revised Last Updated date. We encourage you to review this policy regularly.

9. Contact Ripon

For questions about this Privacy Policy or Ripon's data practices, please contact us: